Designing connected products : UX for the consumer Internet of Things

Incluye índice.

Chapter 1. What’s Different About User Experience Design for the Internet of Things? -- How Is UX for IoT Different? -- A Design Model for IoT -- Summary -- Chapter 2. Things: The Technology of Connected Devices -- Types of Connected Device -- Multipurpose Computers -- Bridging Physical and Digital: Sensors and Actuators -- The Challenge of Powering Devices -- Conserving Battery Life -- Summary -- Chapter 3. Networks: The Technology of Connectivity -- Why is Networking Relevant to IoT UX? -- Networking Issues That Cause UX Challenges for IoT -- The Architecture of the Internet of Things -- Types of Network -- Network Communication Patterns -- Internet Service -- Summary -- Case Study 1: Proteus Digital Health: The Connected Pill -- Chapter 4. Product/Service Definition and Strategy -- Making Good Products -- From Innovation to Mass Market -- Tools Versus Products -- What Makes a Good Product? -- Services in IoT -- Business Models -- Summary -- Chapter 5. Understanding People and Context -- The Role of Research in Connected Product Design -- Initial Questions and Concepts -- Techniques: From Asking to Watching to Making -- Summary -- Chapter 6. Translating Research into Product Definitions -- Generating the Elevator Pitch -- Why Does Your Product Matter? -- What Is Your Product? -- What Does the Product Do? -- Recurring Questions for Product Strategy -- Summary -- Case Study 2: Little Kelham: Connected Home -- Chapter 7. Embedded Device Design -- An Introduction to Thinking About Physical Objects in IoT -- Making Stuff: Differences to UX -- Essentials of the Design Process -- Three Faces of a Physical Product -- Summary -- Chapter 8. Interface and Interaction Design -- Types of Interaction -- IoT-Specific Challenges and Opportunities -- Universal Design and Accessibility -- Summary -- Case Study 3: Ford SYNC 3: Connected Car -- Chapter 9. Cross-Device Interactions and Interusability -- Cross-Platform UX and Usability -- What Is Interusability? -- Conceptual Models and Composition -- Consistency -- Continuity -- Summary -- Chapter 10. Interoperability -- The CompuServe of Things -- What Is Interoperability and Why Is It a Problem? -- How Can Devices Interoperate? -- How Can We Improve Interoperability? -- The UX of Interoperability -- Summary -- Case Study 4: LOOP: Connected Pelvic Floor Exerciser -- Chapter 11. Responsible IoT Design -- Security -- Privacy -- Social Engineering -- Environment -- Summary -- Chapter 12. Supporting Key Interactions -- Setup -- In-Life Housekeeping -- Discovery -- Control Experiences -- Platforms -- The Technology of Getting Things Connected -- Summary -- Case Study 5: BRCK: Rugged Portable WiFi Hotspot -- Chapter 13. Designing with Data -- Introduction -- Data in IoT -- Types of Data-Driven Product -- What This Means for Design -- Summary -- Chapter 14. Iterative Design: Prototyping and Learning -- The Necessity of Working Iteratively -- Using Prototypes to Answer Questions -- How Do You Decide What to Prototype? -- Evaluation: Success Demands Failure -- Summary -- Chapter 15. Designing Complex, Interconnected Products and Services -- It’s Complicated... -- Scaling the UX -- Control -- Approaches to Managing Complexity -- Summary -- Appendix A. Companies, Products, and Links -- Index